It's been like this for years. Can't think of this as an error anymore, looks like Paypal is doing this on purpose.
Official page gives this instruction how to turn off the 2-step verification :
It says,
To turn off 2-step verification:
- Go to Settings.
- Click Security.
- Click Update next to "2-step verification."
- Click Turn Off next to 2-step verification, then click the Turn It Off button.
EXCEPT THAT there is no [Update] button nor [Turn Off] button anywhere on Security Page!!
I've had exact same problem last year, and nothing has changed since. I've found people asking same questions over and over on Paypal community, some give links to old Paypal website to turn it off, but those links are now closed in 2023 June.
Paypal still posting misleading info on their official website, on google search, never fixing the problem(or not willing to), unreliable service why do I even bother to use this..?
